About Unity Tech Force

Delivering Exceptional Technical Support Services

Welcome to Unity Tech Force, your trusted partner for comprehensive technical support services. Our goal is simple: to provide informative and inviting solutions that drive sales, while meeting the unique needs of enterprise, channel partner and corporate customers across various industries.

Led by CEO Simon Scotchbrook and MD Gavin Scotchbrook, Unity Tech Force is powered by industry veterans who have a wealth of experience in managing contracts for major players across the telecommunications and support service provider sectors. This experience is facilitated top-down as we ensure all team members understand the industry’s intricacies and the critical role technical support plays in driving business success.

Formerly operating under esteemed brands such as Qnet, Agile and TCS, Unity Tech Force has recently undergone a rebrand to join the prestigious Unity World Group of companies. For over xx years, we have been providing our customers with in/outsourced technical support that aligns with their overarching goals, ensuring that value is realised by all stakeholders involved.

We offer a comprehensive suite of services that encompass Back Office Support, Customer Contact Services, Project Management, Field Technical Services, and Technical Logistics. Recognising that each customer’s requirements are unique, we tailor our solutions to align perfectly with their specific needs. Our aim is to seamlessly integrate with our clients’ operations, serving as an extension of their team and enabling them to focus on their core competencies, while entrusting technical support tasks to us.

At Unity Tech Force, we firmly believe in the power of partnership and collaboration. By working hand-in-hand with our customers, we gain a deep understanding of their business objectives, challenges, and opportunities. By forging strong relationships and aligning our efforts with the goals of all stakeholders, we maintain value for all.

Our success is driven by our highly skilled and experienced team, carefully handpicked and nurtured to provide technical support expertise. From managing back-office operations, to efficient project management and field technical services, our experts possess the knowledge and skills to deliver outstanding results for you.

We take pride in delivering excellence in every aspect of our services. Our approach is rooted in a commitment to quality, efficiency, and continuous improvement. Leveraging industry best practices and cutting-edge technologies, we streamline processes, enhance productivity, and consistently exceed customer expectations. With Unity Tech Force, you can rest assured that your technical support requirements are always in capable hands.

Our customer-centric approach ensures that you can always expect the very best from us. We value open communication, transparency, and responsiveness, enabling us to build strong and enduring partnerships. By actively listening to our customers’ feedback and continuously striving for excellence, we drive continuous innovation and improvement in our services.

As part of the esteemed Unity World Group of companies, Unity Tech Force leverages a vast network of resources and expertise across various industries. This synergy empowers us to deliver comprehensive solutions and stay at the forefront of emerging trends and technologies.

How does Unity, Unify?

We assemble the many silos within tech support so we can be the one-stop shop for customers. Why is this a good thing, you ask? Well, it means our customers can benefit from the offerings of the wider business with one preferred supplier. The Unity Way is simple: offering the right solution, at the right price, all the time.

Unity World is well established in the UK, providing a wide range of IT Communications solutions to its customers; our purpose is Unifying through our specialist expert business units:

Our solutions include Information and communication system support, managed IT & Comms support services, ICT configurations, support of classified information and communications services, IT and Communications Infrastructure and maintenance, User help desk and Data Centre operations. We do provide custom-made solutions to address our customers’ specific challenges.